Cookie Policy
Last updated: May 2026
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, to provide a better user experience, and to give website owners information about how their site is used.
2. How We Use Cookies
The Side by Side Cancer Support website (sidebysidecancersupport.co.uk) uses cookies to:
- Ensure the website functions correctly and securely.
- Remember your preferences and settings during your visit.
- Understand how visitors interact with the site so we can improve it.
- Measure the effectiveness of our content and communications.
3. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as filling in forms or setting privacy preferences. Without these cookies, some parts of the site may not work properly.
Performance & Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site and will not be able to monitor performance.
Functional Cookies
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.
Targeting & Marketing Cookies
These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device.
4. Third-Party Cookies
Some cookies on our website are set by third-party services that appear on our pages. We have no control over these cookies. The third parties we use may include:
- Google Analytics: Used to analyse website traffic and user behaviour. Data collected is anonymised. See Google's Privacy Policy for details.
- Halaxy: Our practice management and client portal system may set session cookies when you use the client portal. These are strictly necessary for the portal to function.
- MailerLite: If you subscribe to our newsletter, MailerLite may set cookies to track email engagement. See MailerLite's Privacy Policy for details.
5. Managing Cookies
You can control and manage cookies in several ways. Please note that removing or blocking cookies may affect your user experience and parts of our website may no longer be fully accessible.
Browser Settings
Most web browsers allow you to manage cookies through the browser settings. You can set your browser to refuse cookies, delete cookies, or to notify you when a cookie is being set. Please refer to your browser's help documentation for instructions:
Opt-Out Tools
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. For general advertising cookies, visit Your Online Choices.
6. Your Consent
By continuing to use our website, you consent to the placement of cookies on your device as described in this policy. Where we require your consent for non-essential cookies, we will ask for this via a cookie consent notice when you first visit the site. You may withdraw your consent at any time by adjusting your browser settings or contacting us.
7. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. Any changes will be posted on this page with an updated revision date. We encourage you to check this page periodically to stay informed about our use of cookies.
8. Contact Us
If you have any questions about our use of cookies, please contact us at: hello@sidebysidecancersupport.co.uk